What are credits and how do they work?

Credits are CrowdReply's currency for engagement tasks. Every time you post a comment, reply, or thread, credits are deducted from your balance.

How credits work

Your credit balance is shown in your dashboard. When you create an engagement task, the cost is deducted from your balance at the time of submission.

What uses credits:

• Comment tasks — Posting a new comment on a Reddit thread
• Reply tasks — Replying to an existing comment on a thread
• Thread tasks — Creating a new Reddit thread in a subreddit
• Upvote orders — Ordering upvotes for a comment or thread

Each task type has a different credit cost. The exact cost is shown before you confirm the task in the Add Task flow.

Where credits come from

Monthly plan credits

Every subscription plan includes monthly credits:

These credits are added to your balance automatically at the start of each billing cycle.

Additional top-ups

Need more credits? You can purchase additional top-ups at any time from the Billing page:

• $200 top-up
• $500 top-up
• $1,000 top-up
• $2,000+ top-up

Top-up credits are added to your balance immediately.

Do credits expire?

No. Unused credits never expire and roll over from month to month.

If you get $50 in credits from your Starter plan in Month 1 and don't use them, they carry over. In Month 2, you receive another $50 — giving you $100 total.

This applies to both plan credits and top-up credits.

Refunds on credits

In some cases, credits are refunded back to your balance:

• Automod removals — If your comment is instantly removed by a subreddit's automod, you are NOT charged (the task shows as "Automod Removed")
• Comment removals — A 75% refund is available if you check and request it within 72 hours of the comment being posted
• Cancelled tasks — Tasks cancelled before they're assigned may be fully refunded

See the refund policy article for full details.

Updated on: 18/03/2026